FLY WITH STARLUX AIRLINES

Carry-on Baggage

General

Carry-on baggage includes hand-carry baggage, personal items, special items, and cabin seat baggage (CBBG). All carry-on baggage should meet the regulations of STARLUX Dangerous Goods. It is the responsibility of passengers to carry their own carry-on baggage to and from the aircraft.

For carriage in the cabin of carry-on baggage exceeding the permitted dimensions and/or weight limitations or if packing and/or storage cannot be secured, or the baggage cannot be handled by the normal process, the baggage will not be accommodated in the cabin and must proceed as checked baggage.

※ Please Note:

  • Carry-on baggage stowed in the closed overhead compartment or under the passenger's seat must comply with the carry-on baggage dimensions and weight limits and be stored properly by the passenger.
  • Hand-carry baggage must fit under a passenger seat when stowed in order to prevent it from sliding sideways into the aisle.
  • Hand-carry baggage cannot obstruct passenger movement to, from, or across the aisle.
  • Hand-carry baggage stowed in overhead bins must fit securely, and cabin crew members must be able to close the bins without using force.
  • There should be little or no chance for hand-carry baggage and other articles to fall out of overhead bins when the bins doors are opened.
  • Do not keep hand-carry baggage on your lap.

The allowance statements below applies to STARLUX operated flights. Each passenger (except infants) will be allowed the following carry-on baggage allowance:

Type Dimensions Business Class Economy Class

Hand-carry Baggage

56cm x 36cm x 23cm(22×14×9 inch)or total 115cm(45 inch). These dimensions include wheels, handles, and side pockets. 2 pieces 1 piece

Personal Items

40cm x 30cm x 10cm(16×12×4 inch)or total 80cm(32 inch). These dimensions include wheels, handles and side pockets. 1 piece 1 piece

Total Weight

14 kg (31lbs)
10 kg (22 lbs)/piece
7 kg (15 lbs)

Hand-carry Baggage

Hand-carry Baggage means carried baggage which meets the hand-carry baggage regulations such as boarding suitcases, totes, and suits/clothes carriers.
Hand-carry baggage that is suitable for placing in the closed overhead compartment or under the passenger's seat may be carried on board the aircraft, and cannot interfere with the emergency path and equipment.

Personal Items

In addition to hand-carry baggage, passengers with a confirmed seat may bring 1 personal item aboard the aircraft that can fit under the seat in front of them or in the overhead compartment, with a maximum dimension of 40cm x 30cm x 10cm (16×12×4 inch) or total dimensions (the length, width, and height combined) of 80cm (32 inches), including wheels, handles, and side pockets). Those over the above dimensions will not be considered part of the hand-baggage allowance.
The following items are not counted toward carry-on baggage allowance and are limited to each passenger:

  • Laptop, personal purse, small backpack and briefcase.
  • Personal clothing.
  • Light camera and camera bag.
  • Rain gear (umbrella or raincoat).
  • Food and drink.
  • Reading materials.
  • Infant passengers can bring food and nappies within 5 Kg.

Special Items in the Cabin

For special usage or personal needs, some special items may be permitted to be carried into the cabin and not be considered to be the allowance of hand-carry baggage or personal item. Some special items cannot be loaded in the closed overhead compartment or under the passenger's seat may proceed as checked baggage or as Cabin Seat Baggage (CBBG) with prior booking before the flight.

  • Walking Cane/Crutches/Prosthetic Device/Mobility Aids

    1. Assistive equipment that the passenger depends on for walking.
    2. Items should be stowed properly in an overhead compartment if steady enough or under the seat/along the bulkhead in the direction of the fuselage/under any two window seats except emergency rows, but can not interfere with the emergency path or equipment.
    3. Canes/crutches can be stored under the seats in the same row when they can be placed flat on the floor and do not interfere with passenger path.
    4. If the local airport allows and the size of non-battery wheelchairs/mobility aids can enter cabin without hindering the seats, passenger can take one wheelchair into the cabin. If there is sufficient space in the cabin, the cabin crew can assist in placing the mobility aids in the cabin. Wheelchairs and assistive devices cannot be used in cabin;otherwise it must be checked.
  • Small Musical Instruments

    1. Small musical instruments that measure 100×36×23cm and under 7Kg and can be stowed properly under the front seat or in an overhead compartment.
    2. Hand-carried musical instruments which do not meet the dimensions of the above regulation will proceed as checked baggage or as Cabin Seat Baggage (CBBG) with prior booking before the flight.
    3. Hand-carried musical instruments should be packed properly.
    4. Due to temperature variations, expansion and contraction of the neck of stringed instruments may occur. Passengers are advised to have the strings loosened to avoid damage.
  • Medical or Assistive Equipment

    1. Necessary medical devices or assistive equipment onboard during the flight should meet the regulations of In-Flight Use Medical Equipment and Regulations on the Use of Electronic Devices announced by STARLUX.
    2. Medical certificates should be provided by the passenger if the onboard medical devices will be used during flight.
    3. Medical devices or assistive equipment carried into the cabin should be stowed properly under the front seat or in an overhead compartment.
    4. Pre-advise at the time of booking. Related documents should be prepared for the check in process.
  • CARES (Child Aviation Restraint System) Safety Harness

    1. Passengers traveling with infants need to purchase an extra seat for an infant using CARES, which will be seated next to the passenger. Infants/Children with CARES shall not be located in seats that will obstruct access to regular or emergency exits or interfere with an emergency path. Passengers should pre-advise at the time of booking for seat arrangement in advance.
    2. Aircraft Limitations: A321 Economy class/window seats only. (Arrange in emergency rows and one row front and back is forbidden.)
    3. CARES that are not in used during the flight are included in the carry-on baggage allowance and must be stowed properly and meet the regulations.
    4. CARES should be self-installed properly in accordance with the manufacturer's instructions and must not affect the convenience and comfort of other passengers. CARES is the item(s) that a passenger carries into the cabin and kept under his/her custody during flight.
    5. The FAA certified CARES Safety Harness is accepted. The user must be:
      1. 1 year old or above.
      2. Weigh between 10 Kg (22 lbs) to 20Kg (44 lbs).
      3. Less than 100cm in height.
  • Infant's Carrying Basket or Fully Collapsible Stroller

    1. For each infant/child, one infant’s carrying basket or fully collapsible stroller can be brought into the cabin as carry-on baggage, which cannot be used during flight.
    2. A small fully collapsible stroller can be stored properly in the overhead bin if there is space available. To avoid slipping, please turn the tires upward when storing.
  • Car Safety Seat

    1. The infant/child occupying the car safety seat must be accompanied by a parent, legal guardian, or travel companion of at least 18 years of age, occupying an adjacent passenger seat. When using the car seat during the flight, it does not count toward the carry-on baggage allowance.
    2. Passengers that require this service must check in at the airport 90 minutes before the scheduled flight departs and arrive at the boarding gate no later than 40 minutes before the flight departs.
    3. The size of the car safety seat must meet the restriction of the cabin seat.
    4. The parent/travel companion is responsible for installing the car safety seat onto the passenger seat.
    5. The car safety seat must be secured to a passenger seat for the whole flight and be forward-facing in operational condition.
    6. Possess a well-defined shell (e.g. a plastic frame) and if there is a separate shell or understructure, they must be securely attached to each other.
    7. The adult safety belt should not be secured over the infant or child in the car safety seat with an integral harness. Nor should the adult safety seat buckle lie on any sub-frame of the car safety seat after the belt is tightened and secure.
    8. The child should not be able to easily adjust or loosen the harness straps of the car safety seat.
    9. It is only allowed to use in economy cabin on A321 aircraft. For safety reasons, passengers will be allocated in a window seat or middle seat and the seat can't be allocated in the exit seat or its front and rear seats.
    10. The child restraint seat must meet one of the following certifications:
  • Qualified infant/children car seats in the cabin:
    FMVSS 213
    FAA TSO-C100b
    CMVSS 213
    UN/ECE 44
    AS/NZS 1754
    CAA
    MLIT
    Qualification Procedure for Child Restraint Systems for Use in Aircraft) (TÜV Doc.TÜV/958-01/2001)
  • Travel Gadgets

    1. Must not cause damage to any facility or personnel onboard the aircraft.
    2. Must not affect the convenience and comfort of other passengers. For example, impede the reclining range of the seat in front of you.
    3. Must not be used during the aircraft take-off, taxiing, or landing.
    4. Must not be used in the exit seats on board. When flying on the A321, seats must be arranged at window seats in economy cabin only. Passenger should pre-advise at the time of booking for seat arrangement in advance.
    5. For infants (not yet 2 years old) using travel gadgets, the accompanying adult should purchase an extra seat for the infant. Accompanying passengers must not affect the convenience and comfort of other passengers and cannot block the path to an emergency exit.
    6. Whenever the fasten seat belt sign turns ON during flight or a cabin crewmember instructs you to do so, passengers must follow the safety regulations below:
      1. For children that have reached 2 years old, the accompanying adult must ensure the child has securely fastened their seat belt.
      2. For infants (not yet 2 years old), the accompanying adult must hold the infant to prevent them from being injured.
    7. Utilizing two or more Bedboxes side-by-side across the seats in seats in the same row to lie down is not permitted.
    8. Passengers must read the instructions of manufacturers and follow STARLUX regulations to ensure the safety for Bedbox users.
  • Valuable Items

    Cash, financial documents, jewelry, cameras, cell phones, portable electronic devices, and other valuables should be kept on the passenger’s person or in the passenger’s carry-on bags, which will be considered as carry-on baggage allowance. Items should be stowed properly and meet the regulations.

  • Fragile Items

    1. Carried items like computer screens, vases, and framed paintings should be well packed and be able to withstand normal handling. EX: Packing with carton boxes or foam to prevent broken glass from spallation. Items should be placed properly in the overhead bin.
    2. For safety and security reasons, fragile items which are not well packed cannot be carried onboard to avoid accidently being broken during flight.
    3. Alcoholic beverages with more than 70% alcohol content cannot be packed in checked baggage or carry-on baggage. Passengers may take up to 5 liters of alcohol with alcohol content between 24% and 70% per person as checked baggage if it is packaged in a sealed bottle.
  • Odoriferous Items

    To maintain service quality and the rights of all passengers, items or foods with a strong smell (E.g.: durian) cannot be accepted as cabin baggage or checked baggage.

Cabin Seat Baggage (CBBG)

  • Any unchecked baggage occupying extra seats that is charged and reserved when booking is considered as Cabin Seat Baggage (CBBG). For example:
    1. Musical Instruments: cello, guitar, etc.
    2. Hard Packing: Buddhist statue, urn, valuable items, fragile items.
  • Passengers should provide the cabin baggage information and complete the payment of applicable fees through STARLUX Customer Service Center 48 hours (2 business days) before flight departure or through the Web Forms on the STARLUX website 72 hours (3 business days) before flight departure.The CBBG’s type/dimension/weight (after being fully packed) should be provided to STARLUX Customer Service Center. The package cannot be fragile. For the proper arrangements for cabin seat baggage (CBBG), please note the following:
    1. Each passenger can bring only 1 cabin seat baggage (CBBG) onboard, which should be in the same class as the passenger.
    2. One seat can hold one cabin seat baggage (CBBG) only. It is advised each cabin seat baggage (CBBG) must not exceed 40 Kg/88 lb per seat, and the dimensions (after proper packing) must comply with all requirements. There is no free carry-on or checked baggage allowance for cabin baggage. Any cabin seat baggage (CBBG) weight more than the standard, please contact the STARLUX Customer Service Center.
    3. All cabin seat baggage (CBBG) must have hard packing (e.g., a suitcase) on each side or be packed into a secure and strong box (handle(s) recommended for easy seatbelt fastening). The packaging material cannot be a soft bag (e.g., plastic bags) or be made of glass. Cabin baggage should be packed by the passenger before boarding.
    4. If the cabin seat baggage (CBBG) cannot be ensured to be safe to the aircraft and passengers, or the fixing of cabin seat baggage (CBBG) cannot be approved by the crew, or the package cannot be handled by regular procedures, the cabin seat baggage (CBBG) should transported by other means and is not allowed to be carried into the cabin.
    5. Cabin seat baggage (CBBG) should be carried into the cabin by the passenger and the fastening procedure should be performed by the crew. Passengers take all responsibility of damage to cabin seat baggage (CBBG).
    6. For safety and comfort during the flight, cabin seat baggage (CBBG) should be fixed by using seat belt extensions.
  • Seating Arrangement

    Cabin seat baggage (CBBG) must be assigned an extra seat in the first row behind the partition or last row in front of the partition. All cabin seat baggage (CBBG) except musical instruments cannot be higher than the back of the seat or block the rear passengers from seeing the warning lights/screen playback. Cabin seat baggage (CBBG) also cannot interfere with a path for other passengers and equipment or obstruct access to regular or emergency exits or interfere with an emergency path.

    Items must be secured in a seat adjacent or near the passenger and comply with all safety regulations and neither the passenger and baggage may change seats during the flight.

Aircraft Type Class CBBG Seat On Seat On Floor in Front of Seat
(only for large musical instrument)

A321neo

Business Class 3A/3K 53 x 51 x 79 66 x 56 x 157
Economy Class 4A/4B
33A/33B/33J/33K
43 x 46 x 74
43 x 43 x 74
53 x 48 x 117
25 x 46 x 157
Dimensions (centimeter) (Length * Width * Height )