Certificate of Ticket Issuance

Notes

  1. This application is only eligible for tickets and ancillaries, such as seat selection, prepaid additional baggage, and no-show penalty, purchased through STARLUX Website/App and Customer Service Center.
  2. To ensure the safety of your personal information, it is required to input the E-ticket/EMD number and passenger’s name before anyone can access the certificate of ticket issuance. Please contact STARLUX Customer Service Center for these required information if needed.
  3. For bookings involving multiple passengers, please make the application separately for each E-ticket and EMD.
  4. Passengers may change the vendee information and business No. on this page after logging in with the required information above. Note that the modification is only allowed once after issuance of the certificate is completed. This certificate is served as a receipt for purchased ticket or ancillary and shall be used in accordance with applicable laws and regulations. Please do not change the layout of the certificate for your own use.