Online Check-in

Notes

  1. The online check-in service is available between 48 and 1 hour prior to the departure time. Flights from/to the United States (including Guam) are subject to local government regulations, the online check-in service is available between 24 and 1 hour prior to the departure time.
    *Online check-in system will be closed 1 hour prior to the departure time, please download/print the boarding pass in advanced.
  2. Online check-in is not available in the following circumstances, please refer to "Check-in Options - Online Check-in" for more information.
    *Passenger flying with non-STARLUX Airlines scheduled flights.
    *Passengers whose booking status are unconfirmed.
    *Passengers whose booking records do not contain eTicket information or the booking record is incompatible with ticket record.
    *Passengers with special needs.
    *Passengers traveling with pets as checked baggage.
    *Group passengers (10 or more passengers on one single booking record).
  3. As the flight status may be changed at any time, please check at airport for the most updated boarding information.
  4. After completing online check-in, please arrive at the airport check-in counter 1 hour prior to the departure time to complete procedures such as collecting boarding pass, baggage check-in and airport security check. If the check-in procedures are not completed at the airport one hour before departure, STARLUX Airlines reserves the right to cancel the check-in record.
  5. Due to various policies and regulations of the local airport authorities, you may not be permitted to use online or mobile QR boarding pass, or use one device to display more than one person’s mobile QR boarding passes during the inspection processes, in which cases you will be required to return to the check-in counter and obtain a printed boarding pass.
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